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care at the informal leaders. Because they, properly motivated, could help in managing and
maintain order within the workplace as a partner of the formal organization.

There are some recommendations related to the formal versus informal leader: to use the
informal leader influence as an opportunity to find on what should be adjusted in relation to the
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institutional policy. At the same time, formal leaders could be understood better when informal
organizations are being explored by immersed in their culture.

2.1.3. What and who is a leader?
“Leaders are people who shape the goals, motivations, and actions of others. Frequently
they initiate change to reach existing and new goals” [10]. In other words, the leader’s role is to
focus on creating a stimulative workplace and developing a proactive community in
organization, in order to achieve the best results for the organization. All real leaders can prove
they engage, obviously both through what they do and what they say, so they reinforce the idea teachers-leaders.eu
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several soft skills, which help them positively interact with team members of the schools.
Effective leaders can communicate well, motivate the team, handle and delegate
responsibilities, listen to feedback, and have the flexibility to solve problems in their provocative
environment. As a result, we can list the main qualities of a leader:

• Vision: successful leaders are those who have precise visions of their organization in which

of what needs to be done and why it should be done.

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• Conduct: Successful leaders must be able to test a pattern of behaviour by which:

- seeks and promote change;

- communicate openly and honestly;

- being able to active listening;

- to build the future based on what the present offers;
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- be focused on results;

- demonstrates confidence in subordinates, colleagues and support this;

- being an active member of the team, sharing responsibilities and participating with others;

- encourages and criticizes, depending on the situation.

• Character/honesty: always leaders are judged and analyzed according to how they pursue and
achieve their goals. They are pretended to be honorable, dignified, confident and open. Only in
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this way can they be respected. As a result, in an overview, leaders need to: